Our Way of Life.
At Brennan and Smith Optometrists we believe in providing our patients with the highest standard in professional eyecare and friendly, approachable and honest service to allow peace of mind and quality reassurance when it comes to the health of your eyes. We believe that a comprehensive eye examinationand honest opinion is in the best interest for our patients.
We understand that elements of your vision and optical terminology can be hard to understand so we are happy to take the time to explain terms to you, answer questions that arise and ensure that you are infromed about your vision.
We are happy to adjust and realign your frames at no charge to you. As well as repairs such as replacement screws and nose pads for your convenience.
Let Us Look After You
Meet our Team :
Each staff member brings unique knowledge and experience to our stores. Optical Dispensers are currently enrolled in or have completed their NSW Optical Dispensing Course. All Staff are kept up to date with the latest product information regarding quality lenses, contact lenses, solutions, dry eye products, as well as the latest trends in fashion eyewear.
Find out more about our team >>
Our Optometrists, Mark, Mark and Lawrence use the lastest in digital technology to check the health of your eyes. Including, Glaucoma, Diabetes, Cataracts, Macular Degeneration and even High Blood Pressure. Providing you with complete family eye care.
Our staff go through ongoing training and product research to ensure the best lenses and products are available to you.
Frames for all Tastes and Budgets:
We understand that everybody has a budget, so we offer a range of frames to suit everybodies needs. Faces come in all shapes and sizes and so does our large collection of eyewear. Choosing a frame can be a difficult and long process, we are here to help you find a frame that you not only love but look great in! If we can’t find a frame from our stores stock we can happily order one in from one of our many distributors.
Latest in Lens Technology:
No two eyes are the same. Our highly trained optical dispensers will assist and inform you on the best lens choice to suit your everyday lifestyle needs. We maintin a Our in-house laboratory means the we guarantee your glasses will be made to the highest standard. We apply a stringent quality control system to every set of glasses we create, which includes spectacles being checked several times, reassuring the client is receieving exactly what the Optometrist has prescribed. At Brennan and Smith we adopt the policy “Near enough is NOT good enough” and take pride in everything we dispense.
Our Commitment to You
We unconditionally guarantee to repair or replace your frames if they are damaged or broken within 1 or 2 years* from the date of purchase, if due to manufacturer defects. (* Due to different brand policies ).
Just like a pair of shoes, lenses are made to suit different uses and individuals. Our staff are trained to determine the best lenses that would suit your lifestyle and individual needs. Would a phoenix lens be more appropriate for you? Are you rought on your glasses? Do you wear sunglasses? Do you work in a brightly lit office environment? – are some of the questions you may get asked when purchasing new lenses.
At Brennan and Smith we understand that your frame can become loose and misaligned from time to time. We guarantee our clients free adjustments for the life of your frame.
Transfering your Records:
If you need access to your records (for reasons such as moving town), please let us know and we will endevour to provide your patient details to your new Optometrist. However, due to the importance and specificity of their measurement. PD’s are not available to a third party. Your records will only ever be available by yourself.
Our Terms of Payment:
We require a deposit at time of ordering and full payment is required upon collection. We also have a 3 Month Layby System. We except Cash, Cheque, Eftpos, Mastercard, Bankcard, Visa, and Diners Club. We are linked to the HICAPS System and can process over 37 Health Funds on the spot. This is direct billing to the Health Funds for eligble members (click here to see our list)